Frequently Asked Questions (FAQ) for Soule8ter Clothing

1. What materials are your shirts made from?
Our shirts are made from high-quality, breathable cotton designed for comfort and durability.

2. How do your sizes run?
Our shirts fit true to size. If you prefer a looser or oversized look, we recommend sizing up. For cropped styles, men may want to size up for the best fit.

3. How should I wash my shirt?
We suggest washing your shirt in cold water and air drying or using low heat to keep it looking its best.

4. Do you offer returns or exchanges?
Yes! If the item is unworn and in its original condition, you can request a return or exchange within our stated return window.

5. When will my order ship?
Orders are usually processed and shipped within 2-4 business days. You’ll receive tracking information once your package is on the way.

6. Do you ship internationally?
No, we do not offer international shipping. 

7. What should I do if I receive a damaged or incorrect item?
Contact our us right away with your order number and a photo of the issue, and we’ll take care of it.

8. Can I cancel or change my order after placing it?
Orders can only be changed within a short window after purchase. Contact us as soon as possible, and we’ll try our best to help.

9. Will shirts shrink after washing?
No, but small shrinkage may happen if dried on high heat. To avoid this, tumble dry on low or hang dry.

10. How can I contact customer support?
You can reach us through email, our contact form, or social media pages. We usually respond within 24–48 hours.